Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

So I must give a shout out to @David Reid . My homeowner insurance went from $2700 last year to $5200 this year. I about hit the floor. We were with NatGen through Goosehead. I had a couple quotes sitting on my counter but Steve wanted to go with someone we knew. He called around and every quote was super high. I went back to the mailers on my counter and the words REID AND ASSOCIATES jumped out at me. I was like “wait what????” Yeppers I received a mailer from David Reids office. I grabbed it and told Steve “ I know this guy!!!!!” Yall, with no funky stuff like a higher deductible, he got my insurance to $2600!!! Needless to say, he now has all my insurance. I always though the big name insurance would be tons more. I was wrong. Thanks @David Reid PS. His staff is more awesome than he is😜. ~ Rhonda F
I was happily amazed with Reid and Associates. It was time to find a new Homeowner's Insurance Company. There were no claims and yet The Hartford went up 35%. I called David Reid Allstate Insurance and spoke to Jacob, who listened to me and said that he should be able to save me money. I really liked the idea of having one insurance Company for both, the House and Cars. To keep this brief, Jacob delivered with an Allstate Police for my Home and Auto's. Had I not shopped I would have been on the hook for a 35% increase. I highly recommend you give David Reid Allstate a call. If you shop you will save money. Allstate Insurance Agent: David Reid is a FIVE STAR Agency. I appreciate what they have done for me. Let them do it for you! ~ Lou M
Every time I have had an issue and needed to file a claim, both Allstate Home and Auto Insurance representatives have been empathetic, supportive, and helpful. When difficult situations arise, it gives me great peace of mind to know that I have the help and backing of such an exceptional team of professionals assisting with my claim from start to finish. Of all of the companies I do business with, Allstate Insurance has stood out as conducting business with the highest levels of excellence and integrity. Thank you for doing such an amazing job! It has been a pleasure being your customer. ~ Holly L
I had an excellent experience working with Madeline She was incredibly friendly, knowledgeable, and took the time to understand my needs. She helped me find coverage that was significantly less expensive than my previous policy without sacrificing what was important to me. The entire process was smooth, stress-free, and easy from start to finish. I truly appreciated her professionalism, patience, and willingness to answer all of my questions. I highly recommend her to anyone looking for great service and affordable auto insurance! ~ Davis F
I had a great experience working with Jeremy Pirtle. He is extremely professional, knowledgeable, and takes the time to explain all the details of the policy clearly. What really stood out was his dedication to helping me save every penny possible without sacrificing coverage. It's rare to find someone so thorough and genuinely committed to their clients' best interests. I highly recommend Jeremy to anyone looking for an insurance agent who knows his stuff and truly cares. ~ benny k
I have used Reid and Associates Allstate office for years. I have worked with several agents there and they have all been very helpful and responsive, especially Nicole Anderson. I have worked with her a lot over the years. She reviewed all of my policies line by line and gave me some expert advice to tweak my coverages. It is nice to still be able to talk to a human being that genuinely wants to help you. Not all insurance companies offer that anymore. ~ Greg S
I had basic insurance for many years but I decided to make the plunge into more comprehensive coverage 2 years ago with Allstate and David Reid. They’ve been awesome and made things very easy and I have never looked back. I just stepped up my life and got my homeowner’s coverage with them too. I know it’s cheesy but I really feel like I’m in good hands. If you need proper coverage for your home, auto, or anything else….then look no further! ~ Adam W
Just shopped insurance for Homeowner's, Car and Liability Umbrella and worked hard to get an "apples to apples" comparison with other major insurance carriers, so I had many revisions to Allstate quotes. I worked with Nicole Anderson and David Reid throughout the various revisions to the quotes and both were super to work with. They were helpful, knowledgeable and very responsive throughout the whole experience. ~ Darrel M
Had multiple insurance company's and wanted to combined them all into one. Got a quote from David and he was able to cover everything (house, cars, RV, motorcycle, UTV and an antique car). He was great to work with and did everything in a timely manner. Saved us a good chunk of money in the process. Would highly recommend him and his team. Great group of people. ~ Wendy S
Jeremy was the most kindest, patient, & understanding person ever. He took time to explain car & home insurance info throughly & the details after. He pulled up all necessary info. but most importantly, saved me money! Such a true blessing in such a hard time. Financial relief is the best! Great overall experience. Highly recommended. Perfect timing. ~ Renee P
This action of changing to Allstate was something I never thought would happen. While I swore to never even consider Allstate my belief was based on what I saw how there adjusters treated customers in two named storms. Well the Davi Reid agency change that. I bundle all my insurance transfered to there care. ~ mike l
I must say that I was pleasantly surprised at the quality of care we got from Jeremy Pirtle at All State. I spent the day speaking to several companies and agents about our insurance needs but Jeremy was able to service us in a professional manner and support our needs. He was very knowledgeable about the business. I am most thankful. ~ Sharon H
Nicole was very helpful with my questions and sent me documents I requested within just few hours. Reid and Associates were vey professional and responsive to adding daughter to policy, same day to prevent insurance lapse for my daughter. for good discounts and premium assistance, recommend this business ~ Joel V
The folks at Reid and Associates are friendly, extremely knowledgeable and provide very timely responses and actions. My wife and I are very happy with them and we recommend them to anyone looking to place insurance, revise/optimize existing policies or simply better understand your current insurance situation. ~ Albert G
I am thankful for Allstate because now I have the peace of mind knowing that I have both policies together. The agent was patient, kind easy to access, loving the fact the communication was clear and easy to understand and that’s important as a values customer almost 20 years.Somethings should not change!! ~ Gloria M
I've only been with this company for a couple of years but wow what wonderful service. Very professional, responsive, and helpful. Thank you talking care of my needs concerning coverage and as important, being helpful when the time came that I needed help. ~ Chris G
Outstanding customer service! Jeremy was incredibly attentive—he took the time to understand all my needs, answered every question thoroughly, and went above and beyond to find a plan that fit my budget. I truly appreciated his support and dedication. ~ Gala K
I had a great experience called in had a minor problem with my homeowners insurance and it was fixed immediately and I got an email confirmation within an hour very polite on the phone and went out of their way to fix my problem so easy dealing with these guys ~ Mel Y
Just switched to Allstate to save compared to previous carrier. Madeline made the transition seamless. Everything was explained over the phone and then final completion online. Never had to go into the office. Very friendly and detailed. Much appreciated and highly recommended! ~ Eric K
David was great to work with! He was always quick to respond, very friendly, and answered all of my questions. He took the time to understand what I was looking for and helped me find the best option for my needs. I really appreciated all of his help and would definitely recommend him. ~ Haeri K
David was extremely helpful in handling my insurance policy. He was able to put together a bundle of my home owners and auto insurance that saved me a ton of money. This is why I always come back to Allstate, they’re always on the lookout for ways to help you save. Thank you David! ~ Casey P
Madeline reached out to us regarding our insurance needs. She was extremely patient. As we all know, insurance rates whether house, car or health are going up but Allstate, so far, seems to be most affordable. ~ Sheila R
Every time I deal with the team at Reid and Associates, it is a great experience. They are attentive, enthusiastic, informative, and super nice. They make me feel like my needs are important to them. Great customer service. ~ Julie B
So far, everything has been great. They are responsive and try to answer questions relative to coverage and rates. The recent claim I had was handled expediently and fairly. They took the stress out of what could have been a stressful situation. ~ John P

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